Treatment Started at Another Clinic: Second Opinion and Switching Dentists in Baku

Yes — dental treatment started at another clinic (an implant, root canal treatment, a crown or braces) can be continued at Smile by Dr. Bakhtiyar (Baku, Babek Avenue 1131), or you can first come for a second opinion only. You book an initial visit (60 AZN, charged only on your first visit): the dentist examines you, reviews any X-rays, 3D scans and documents you have, and explains in a written plan what can be continued and what needs to be redone.

When does it make sense to switch clinics?

Patients usually come because they have moved or travelled, communication with the previous dentist did not work, pain or the problem has not gone away, or the plan and price were unclear. Whatever stage the treatment is at, the first step is the same — an independent assessment of the current situation.

• An implant is in place, the crown is still missing: the implant system and size matter. The best source is the implant passport or the system name written by the previous clinic; without it, the system is identified from the X-ray.
• A root canal treatment was left unfinished or the pain continues: root canal retreatment (1 canal — 105 AZN) and, if needed, removal of a broken instrument from the canal (100 AZN) are done by endodontist Dr. Saig Gahramanov.
• Braces or aligner treatment is in progress: orthodontist Dr. Maharram Mammadov assesses the current appliance and whether it follows the plan (orthodontist examination — 30 AZN).

What should you bring?

1. Previous X-rays and 3D CBCT scans — if possible as a DICOM file, not as pictures.
2. The implant passport, system name and size (if any).
3. The previous treatment plan, discharge summary or notes from the clinic.
4. The medicines you take and information about your general health.

If you have no documents, that is fine: a panoramic X-ray is taken in the clinic (30 AZN), and if a 3D CBCT is needed, it is done at a partner imaging centre very close to us.

What does a second opinion give you?

A second opinion does not make the decision for you — it gives you something to compare. The dentist reviews the proposed plan, explains the alternatives (for example, an implant or a bridge, retreatment or extraction) and writes down the duration, risks and estimated price of each option. You then decide yourself where to continue treatment.

How is the price calculated?

The price follows the current price list and covers only the remaining stages or those that need to be redone. Large plans are paid in stages.

A second opinion from abroad

If you are not in Baku, you can first send your X-rays and photos on WhatsApp (+994 55 501 01 07). For a detailed assessment, an online consultation with Dr. Bakhtiyar Aliyev is available: 3 video sessions — 100 AZN, in Azerbaijani, Russian or English.

Frequently asked questions

Do I need to tell my previous dentist? That is your decision. You do, however, have the right to ask the previous clinic for your X-rays, CBCT file and implant details, and this makes the new plan much easier.

Can you place a crown on an implant placed at another clinic? It depends on the implant system. Once the system is identified, the dentist tells you whether matching parts can be obtained and how long it takes; with some rare systems this may not be possible.

How soon can I get a second opinion? Appointments run 09:30–19:00 on weekdays and 09:30–15:00 on Saturdays; you can choose a time yourself through online booking.